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SUMS Members' Meeting - Achieving Effective and Sustainable Cultural Change

13 Nov 2015

Bob Walder
Woburn House Conference Centre, London

The sector still faces a rapidly changing environment and the day focussed on achieving effective and sustainable cultural change.

Speakers and subjects included:

Deborah Green - Director of Marketing, Leeds Beckett University

Distinctively Leeds Beckett - How to successfully manage a university brand through a name change
How do you successfully manage a University Name Change AND a rebranding exercise simultaneously? What are the challenges and are there some advantages of tackling two such major projects at the same time? Do internal colleague’s reactions to brand consultation reflect more deep rooted concerns and management issues? And what role can Brand play in motivating staff and engaging them in organisational change? Deborah will address these questions and share the highlights of their ongoing journey.


Rex Knight - Vice-Provost (Operations), University College London & Jon Moon - Consultant, SUMS


Agile Working Facilitating Professional Services Migration to New Offices

UCL has just completed the first phase of a move that will see the University’s Professional Services occupy the whole of a newly acquired, fit-for-purpose, open plan building.  To make best use of space - maximise capacity - and increase organisational agility and better support staff, UCL are implementing agile working across Professional Services and recognise this as a major change that will need support.  Rex and Jon will share some of the key points around the planning and approach, and the challenges and the benefits.


Gill Sadler - Head of Improvement and Planning, University of Hertfordshire


Engagement-driven Process Improvement

The University recently embarked on a process improvement programme. Key to the approach adopted was early and ongoing engagement with academic and professional, School and centrally based staff, not as stakeholders but as full members of the improvement team. Gill will present an approach to process improvement that focuses on people, acknowledges their different perspectives and uses these to enhance capability. This approach, supported by a practical toolkit, is applicable to a range of improvement scenarios.


Outputs available to download below. 



Agile Working Facilitating Professional Services Migration to New Offices - Rex Knight & Jon Moon
Engagement-driven Process Improvement - Gill Sadler
Agenda - SUMS Members Meeting: 13 November 2015
Event Invitation - SUMS Members Meeting Nov 2015