Range of Services
There is a very high probability that SUMS has something to offer whatever the management issue in HE. SUMS has wide experience working across university administration, particular strengths include:
Systems and Process Review
Process and Systems Review including the development of specifications for information systems as a basis for software acquisition, including:
- Student Information Systems
- Timetabling and Space Management
- Research Support and Administration
- Financial Systems
- Human Resources and Payroll
- Residential Accommodation and Conference Management
- Content Management
- Customer Relationship Management.
Organisational and Departmental Review
Organisational and Departmental Review of administration functions wherever they are located including:
- Student Services
- Academic Registry
- Information Services
- Library
- Marketing and External Relations
- Human Resources
- Estates
- Finance
- Commercial Services
- Research
- Student Residences.
Themes and Special Topics
SUMS works with its members in specific areas including:
- Benchmarking
- Academic and Administrative Restructuring
- Change Management
- Risk Management and Business Continuity
- IT Healthcheck
- Administrative Services Review
- Business Process Improvement
- Performance Indicators
- Timetabling and Space Management
- Quality Assessment.