Library Services
Library services constitute a significant proportion of expenditure by universities in both annual running costs and capital expenditure. SUMS Consulting can help senior managers balance service and resource decisions in this area in the context of other competing demands by the university.
For example:
- Understand the reason for differences highlighted by sector benchmark data such as the Sconul Statistics by more detailed comparison with other universities
- Identify opportunities for unified delivery of Library and IT services and help universities decide the extent that such a model is suitable for them
- Consider the balance of expenditure within the Library, for example between salary and non-salary related costs and electronic and non-electronic provision
- Discuss with users their views on service delivery
- Review requests for additional library space and look at options to avoid or delay capital expenditure
- Examines how Library services can be integrated with other student services including integrated student service centres.
Fiona Lloyd